Tuesday, January 1, 2013

The Hotel Industry



                                         5 Myths about Hotels



We are all aware that the hospitality industry has grown dramatically during the last decades. Riding a horse and sleeping in a inn looks like a part of the history nowadays. But what is the actual purpose of a given hotel? In fact it is a place to spend  the night and maybe get some food. Not only the hotels have elaborated, but the needs and the expectations of the customers.
 Here are five basic myths about hotels:

1.Higher prices means higher service quality
Often, if we are paying more for a room, we expect nice furniture, beautiful view and top level service. In fact there are many hotels that charge a great amount of money for a simple room, just because of the location, or their famous name or because of an important event taking place nearby.

2. Center location is best
Most of the travelers would prefer accommodation at the center of the city they are going to. At past this would mean close distance to the walking streets, to the shops and entertainments. As the cities are growing more and more, many of the fashion malls, night clubs and even business buildings are at the suburbs.


3. The brand hotels always offer same services and quality
Of course, this is too difficult to achieve and we understand that, but it is important to have it in mind.


4. "Home away from home"
Most of the hotels advertise that visiting them you will feel at " home away from home".  Especially business travelers will agree this is a myth. Nevertheless the more at home we feel the better.


5. "The guest is always right"
If that is a myth or no, we might ask hotel employees. Hospitality industry has spoiled us as customers to some extent. Many people misunderstand that and sometimes  take advantage of it. In fact there are some limits that we and the hotel staff should never cross.

These are just some of the myths about hotels created by the changes of  both the hospitality industry and the  expectations of the travelers.

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